Many organisations talk about their values, however, as Fairstone Financial Management and Fairstone Financial Management (City) have corporate Chartered status, we can demonstrate the highest standards and ethics throughout all aspects of our business.

All departments within Fairstone operate together with true transparency and our overall philosophy includes:

Customer choice

We regularly analyse the marketplace to deliver only the highest-quality product options to our customers whilst ensuring that every customer is offered the widest possible choice of financial products and services.

Outstanding Service

The entire customer journey is conducted in a friendly yet professional manner, with an efficiency that demonstrates how we go the extra mile in delivering unfailing customer satisfaction.

Quality advice

Every interaction is customer-centred, with individual and specific advice designed to identify and develop a solution which is unique to each customer.

Training

We make certain that the skills and expertise of the Group’s advisers and staff are constantly reviewed, updated and enhanced.