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What makes us different

At Fairstone we offer our clients independent whole of market advice with unrestricted choice while delivering intelligent solutions with no lower wealth limits or exit penalties.

Our clients benefit from a full service offering which includes retirement planning as well as wealth and investment management. Our annual mortgage lending amounts to £2.5 billion.

As a business we are committed to quality and delivering exceptional client outcomes, which has resulted in Fairstone continuing to carry a Defaqto 5 star rating for our core managed investment portfolios. In addition, our client satisfaction rating of 98% makes us the stand-out wealth management business as measured independently by Trustpilot.

Meet our team

Together, our team has a wealth of knowledge and experience that is used to ensure the best possible results for our clients and their families.

Our values

Many businesses talk about their values, however, as Fairstone incorporates one of the UK's largest Chartered financial planning firms, we can demonstrate the highest standards and ethics throughout all aspects of our business.

We've upheld the gold standard for financial advice since 2015

Customer choice

Our full-service offering is available to all clients. All our advisers provide completely independent, whole of market financial advice and we are not tied into any particular products or services.

Outstanding service

At Fairstone, you are guaranteed the highest level of customer service. We have an exceptional client satisfaction score and last year we attracted an 8% increase in our client base. We have specialists in every area of financial planning all of whom are prepared to go the extra mile in delivering unfailing customer satisfaction.

Quality advice

All of our advisers are trained to the highest level and through the Fairstone Academy have access to the training they need to be the best that they can be. Our advice is customer-centred, with individual and specific advice designed to identify and develop a solution which is unique to each customer.

Our foundation

At Fairstone we recognise the importance of supporting projects in our local communities.

We understand that we have a responsibility to look beyond our business and to focus on the needs of the society in which we operate.

That’s why we created the Fairstone Foundation. A registered charity, the Foundation is supported by our people who come together to raise money to support charities across the UK.

The Fairstone Foundation was registered by the Charity Commission on 5th November 2007. Registration number: 1121478

The Secretary

The Fairstone Foundation,
8 Camberwell Way
Doxford International Business Park
Sunderland
SR3 3XN