Planning & protection
Anyone can fall victim to financial fraud or a scam. As our everyday actions become more and more digitised it is more important than ever to remain aware of how scams work and what to do if you think you’ve been scammed.
At Fairstone we have backed the national Take 5 awareness campaign which encourages us all to:
STOP – Taking a moment to stop and think before parting with your money or information could keep you safe.
CHALLENGE – Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try and rush or panic you.
PROTECT – Contact your bank immediately if you think you have fallen for a scam and report it to action fraud.
It is important to remember fraudsters can often try and impersonate a legitimate firm. There are many signs of fraud some more obvious than others. Most commonly they can attempt to contact you via:
They may also ask you to click on a link giving them access to your device and personal information. They can also:
While it is important to be aware of the different ways scammers can strike, there are steps you can take to protect your digital accounts. You can:
The Financial Conduct Authority (FCA) has shared further information on the general things we could all do to avoid scams:
You can find further information here ScamSmart – Avoid investment and pension scams | FCA
If you are worried about fraud on your card or bank account or if you suspect your financial details have been compromised, you should report it immediately to your bank or financial services provider.
You can also contact Action Fraud on 0300 123 2040.
If you live in Scotland, you should report to Police Scotland by calling 101 or contact Advice Direct Scotland on 0808 164 6000.
Don’t forget, if you’re ever not sure you can always contact your financial adviser for clarification.
If you are a Fairstone client, we encourage you to remain vigilant. Your adviser or dedicated Fairstone staff member can contact you by phone, email, face to face meetings or video calls. Please always check the domain names of any emails received and save our number in your phone.
For enhanced security we ask that you never email your bank account details unless you password protect a document and inform your adviser of the password independently.
Finally, we will never text you requesting your bank details and personal information so please be wary of any messages and report them to your adviser.
We are here to help and if you are at all concerned, please do get in touch.
For further information please see our scam awareness page.